On this page you can define the review and survey categories that you want Users to use as feedback categorisation when they give their feedback on suppliers.

LeanLinking has suggested some common criteria as default. These can be deactivated if they are not relevant to you.

You can customise and add review criteria as you see fit, and each star in the 5-star rating can be labeled individually.


How do I define new Review Criteria?

  1. Go to the Review Criteria page in the Admin module.
  2. Click the Create button.
  3. Input a title for your new Review Criteria.
  4. Give the criteria a fitting description.
  5. If you want to customise the description for each star-rating, type that in corresponding fields below the title.
  6. Click the Create button.

Note: If you change the criteria text or star text fields used in in existing surveys and/or reviews, it will affect them.



How do I change existing Review Criteria?

  1. Go to the Review Criteria page in the Admin module.
  2. Locate the Review Criteria you want to change and click the row.
  3. Make the changes you need, such as writing in a new title or changing the descriptions for the star-ratings. Note that this will also change any existing reviews made using this Review Criteria!
  4. Click the Save button.


How do I delete a Review Criteria?

  1. Go to the Review Criteria page in the Admin module.
  2. Locate the Review Criteria you want to delete.
  3. Select any Review Criteria you want to delete by checking the box in the left-most column. 
  4. Click the Delete button and confirm. Note that this can not be undone, and all reviews made using this Review Criteria will be deleted!


Can I delete the default Review Criteria?

No. Unlike the Company Criteria that you have defined yourself, the default Review Criteria cannot be deleted. If you do not wish to use them they can instead be deactivated so that they do not show up in the list of Criteria for your Users. See below.


How do I deactivate the default Review Criteria?

  1. Go to the Review Criteria page in the Admin module.
  2. Select the Review Criteria by checking the boxes in the left-most column.
  3. Click the Change Activation button and set it to Inactive.
  4. Click Confirm. You can always reactivate the default Review Criteria by instead selectin Active from the drop-down menu.



How do I set a Review Criteria Group?

  1. Go to the Review Criteria page in the Admin module.
  2. Select the Review Criteria you want to group together by checking the boxes in the left-most column.
  3. Click the Change Group button and select the Group you want to add them to. New Groups can be defined from the Reviews Criteria Group page.
  4. Click Confirm.