LeanLinking Support

Login 7

• How do I login to LeanLinking?
• I forgot my password. What do I do?
• My account has been blocked. What do I do?
• The system seems slow when loading overview pages. What can I do?
• How do I login on LeanLinking using Active Directory?

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User profile and user settings 4

• How do I change my username for login?
• How do I update my contact details and user profile visible to others?
• Can I customise my views, or save my filters?
• How do I change my password?

E-mail notifications 3

• I'm not receiving any e-mail notifications. What can I do?
• My suppliers aren't receiving any e-mail notifications from LeanLinking. What can I do?
• How do I manage my e-mail notification settings?

Managing and tracking delivery and service issues 4

• How do I register a Non-Conformance Report (NCR)?
• Where do I see my open NCRs?
• How do I manage and close an NCR?
• Where can I see statistics on registered issues?

Requesting, collecting, and managing essential documentation and certificates 7

• How do I register a document?
• Where can I find registered documents?
• How do I request a supplier to register a document?
• How do I manage our documentation?
• Can I be notified when a document expires?

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Managing and tracking suppliers and performance 7

• Where do I find my list of suppliers?
• What do the numbers on the Supplier Overview mean?
• Where can I find additional supplier information?
• Where can I find a performance overview?
• How do I invite my suppliers to join LeanLinking?

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Managing Workflow and Open Tasks 1

• How do I keep track of tasks I need to do on LeanLinking?

General 5

• Company Information
• Company Settings
• Custom Drop-down
• Location Settings
• Single Sign On

Users 3

• User Management
• User Activity Log
• User Access Settings

Contacts 1

• Contacts

Suppliers 7

• Upload Partner File
• Invite
• Invitation Status
• Status Categories
• Status Event Settings

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Key Performance Indicators 3

• KPI Definition
• KPI Custom Columns
• KPI Data Specification

Reviews 3

• Reviews Criteria
• Review Defaults
• Review Criteria Groups

Surveys 2

• Survey Template Group
• Survey Template Overview

Nonconformance Reports 1

• NCR Fields

Compliance 7

• How do I make new Compliance Templates?
• Template Group
• Template Group Matrix
• Template Overview
• Request Information

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Actions 1

• Settings

Getting Started 1

• Getting Started

Navigating the Admin Module 1

• Where do I find the settings I'm looking for?

Login and Account Settings 5

• What is LeanLinking?
• Logging in to LeanLinking
• I forgot my password or username. What do I do?
• How do I change my password?
• How do I change my User Name?

Using LeanLinking 6

• Filling in Self-Assessments
• Replying to Surveys
• Responding to Non-Conformance Reports
• Accessing Files
• Updating Compliance Registrations

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