All your company's Non-conformance Reports are managed from the NCR Overview. On the NCR Overview you can search and filter in each column to find the specific ones you need, as detailed here.
Open a Non-conformance Report by clicking it.
On the NCR itself you can:
- Mark an issue as resolved by closing the NCR - Simply click the Close NCR button. An NCR can always be re-opened if needed!
- Add or change information to the report by clicking the Edit NCR button.
- Switch responsibility between Us and Them - Who has the ball in their court?
- Input search tags.
- Set someone to be responsible for handling the resolution of the issue by setting an NCR Holder.
- Change Approval Status - Can the issue be safely closed?
- Write comments to log external communications, or communicate directly on LeanLinking with linked suppliers.